The Issue: The Gap in Digital Use

Organisations invest millions in modern SAP systems (such as S/4HANA, SuccessFactors, and Ariba), expecting a seamless transformation. However, complexity, frequent updates, and lack of intuitive guidance often result in a "Digital Adoption Gap":

• User Confusion: Employees struggle to navigate new SAP interfaces or complete advanced transactions, leading to delays and increased use on technical support.


• Workarounds: Users ignore standard SAP processes, which results in inaccurate entries, policy breaches, and wasted time.


• Training Attrition: Traditional training is quickly forgotten, leaving staff unsupported when they face real-time tasks.

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• Underutilised Investment: The entire capability of the SAP system is not realised, as most users access only a small part of its features.

The Solution: Contextual Guidance with SAP WalkMe

The WalkMe user enablement layer, fully integrated into the SAP environment, closes the user experience gap. It overlays your SAP systems to deliver context-sensitive assistance exactly when needed.

By deploying WalkMe with SAP, your clients can ensure every employee, regardless of technical skill, can work confidently from the outset.